The following are the most commonly asked questions when establishing a new service. If you need further help after reading through these common questions please open a trouble ticket found at the bottom of this page.

Frequently Asked Questions

01

How do I forward my phone to you?

 

Once you have set up your account, you will have access to a document with simple, step-by-step instructions. If you have lost this documentation or the documentation did not work for you, please contact your telephone service provider for your carriers specific steps or instructions. 

02

How long does it take from sign up to my calls being answered?

 

Your calls can be answered in as little as 30 minutes from the time an application is received.

 

03

How do I change my contact methods?

 

Simply fill out the contact form below with new contact info stating what is changed, e.g.. “This is my new email address example@123abc.com”

04

How can I change my plan? 

 

Please fill out the contact form below and state you need to change plans.  Someone will be with you within 24 hours of ticket submission.

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